Protecting your business information matters.

We use reasonable administrative, physical, and operational safeguards intended to protect information against unauthorized access, use, alteration, loss, and disclosure. Access to customer workspaces is limited by the roles and permissions assigned by each business.

SmokeOps records important account and inventory actions so that a business can review what happened, when it happened, and which authorized user performed the action. We also take steps intended to protect account sign-in, private business records, and approved support access.

Security is shared. Each customer is responsible for using strong, unique passwords; assigning only the access each employee needs; removing former employees promptly; protecting store devices; and keeping barcode scanners, tablets, and other equipment under the business's control.

Customers should not share passwords, leave signed-in devices unattended, or upload payment-card information, passwords, private access codes, government identification numbers, or unrelated sensitive personal information.

Support access to a customer workspace is limited, approved by the store when required, time-limited, and recorded. If you believe an account, device, barcode, report, or store record may have been accessed improperly, contact SmokeOps promptly so we can investigate and help protect the account.

No service can guarantee absolute security. SmokeOps does not promise that unauthorized access, loss, or interruption will never occur. We will continue to evaluate and improve reasonable safeguards as the service grows. For the complete terms governing the service, please review our Terms of Service and Privacy Notice.